*Warranty and declaration
--If there is any problem in the process , please contact us at the first time , we will do our best to help you solve the problem. Before we give solutions, please don`t open the dispute or leave a bad review, the order of disputes and the bad review can not enjoy our warranty service!
-- Because different countries may have different models, even if they have the same name, please check whether the following pictures are the same as your car before placing an order, or contact our customer service for confirmation
*Customer Service Online
--1 USA Time : 18:00 - 08:00
--2 Russia Time : 04:00 - 18:00
--3 Spain Time : 02:00 - 16:00
--4 Turkey Time : 03:00 - 17:00 If you have any questions, please leave a message to us. Our customer service will reply to you at the first time at working time
*Payment
--1 Optional payment methods: Escrow(alipay),Western Union,T/T and more .
--2 Payment must be made within 7 days of order.
--3 If you have any problems of payment, please contact us !
*Shipment
--1 DHL/UPS/FedEx/TNT/: 3-7 working days.EMS:7-14 working days. China Post Air Mail takes 15-60 working days upon different countries , We can not be held responsible for delays caused by your local post service or by International Customs Inspections.
--2 We reserve the right to determine the best shipping method and carrier available.
--3 If the Parcel shipments from China, generated customer tax in transit , borne by the buyer.
--4 when we deliver to you by DHL ,if your address is remote, you need pay more 30usd for the extra shipping cost .the check shipping web is raslist.dhl.com/jsp/first.jsp
*Support
--Messages with shipping details will be sent to you after shipment. Please respond to that message to contact us for any question. Our customer service and tech support will reply your message within 24 hours and do our best to help you out.
*Warranty
--If there is any problem in the process , please contact us at the first time , we will do our best to help you solve the problem. Before we give solutions, please don`t open the dispute or leave a bad review, the order of disputes and the bad review can not enjoy our warranty service!
*Return Policy
--1 Products may be returned for refund or replacement within 7 days from the purchase date. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are non-refundable.
--2 Please contact the seller prior to any return. The seller will provide Return Merchandise Authorization (RMA) to the buyer. Any products returned to the seller without RMA will be void. Please provide the return tracking No. to faster process the refund.
--3 We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to ÇØ¿Ü for solution.
*Feedback and Rating
--Your feedback is very important to our business`s development.
--If you have any problems with our items or service , just feel free to contact us firstly before you left any neutral or negative feedback, we will do our best to ensure your satisfaction .