1. Shipping the same day before 15:00 Beijing Time or within 24 hours on working day after receiving your cleared payment.
2. We ship to confirmed address only. Please make sure your address updated. Your updated address will facilitate the couriers to dispatch items to you quickly and securely.
3. ePacket and China Post Registered Air Mail are our preferred couriers. The item usually arrives within 8-18 working days after dispatched. Other faster shipping options EMS, UPS, Fedex, DHL are available on request with extra shipping cost:
uDelivery by ePacket to Russia, Ukraine, USA, Canada, UK, France, Australia, Norway, Israel, Saudi Arab (if choose China Post)
uDelivery by EMS, e-EMS, ePacket to various countries about 7-10 days
uDelivery by Fedex IE to various countries about 3-8 days
uDelivery by Fedex IP to various countries about 3-7 days
uDelivery by DHL& TNT to various countries about 3-7 days
4. PLEASE NOTE: THE PRICE, SHIPPING AND HANDLING DOES NOT INCLUDE CUSTOMS DUTIES, LOCAL TAXES, IMPORT COSTS AND OTHER MISCELLANEOUS FEES. BUYERS SHOULD BEAR THEM.
5. SPECIAL NOTE: BUYERS FROM ARGENTINA AND BRAZIL MUST LEAVE US ONE OF FOLLOWING NUMBERS: ID CARD NUMBER, VAT NUMBER, CNPJ NUMBER OR CPF NUMBER BY MESSAGE. WITHOUT ONE OF THE MENTIONED NUMBERS, YOUR LOCAL CUSTOMS HOUSE WOULD NOT ALLOW CLEARANCE PROBABLY.
- Buy with confidence, 100% quality warranty. We remain a standard 30 days return policy.
- If a defective received (seldom happen), we will refund you or ship you a replacement.
- A full refund would be granted if the returned item is in its original packaging. The returned item used, damaged or missing components is not refundable.
- Buyers must contact us to request a Return Authorization Number (RAN) if buyers send anything back. Any package returned by buyers without COMMUNICATION and RAN WILL NOT be handled.
- We work from 8:30 to 21:00 Beijing Time on working days.
- Each item is strictly examined to avoid defectiveness, and sturdily packed to avoid damage during delivery, in order that we assure you to receive your items perfect.
- We value our customers tremendously. We are learning and improving our service better and better, and your satisfaction is the first goal that we pursue.
- We will resolve any issue for buyers. Please feel free to contact us via Message, email or phone if emergent for any issue and question. You will get our reply in 24 hours on working days or instantly.
- We reply on our reputation and customer satisfaction to succeed. Therefore, your feedback is extremely important to us, please leave good feedback to us if you get satisfied with our goods and service.
- We also will leave positive feedbacks to customers who have completed the transaction and leave us positive feedbacks.
- Please contact us before leaving any negative feedback or opening any dispute. We will help you to resolve the problem.